Smart Survey

Smart Survey

In this era of cutting-edge technologies, the markets are inundated with AI-powered ground-breaking platforms and systems to gain feedback from clients.
But, the credibility of those surveys has always been hotly debated.
Some studies have summed surprising statistics regarding surveys and shockingly SMS has been the most credible & undisputed champion.

Around 50% of the clients chose text messaging as a convenient option to contact the support team.
More than 80% of people use texting for any professional connection.
SMS has a very high response rate- 7.5 times than emails!
A recent study by the University of Michigan has also concluded that people tend to give more accurate feedback over text messages.
In India 730 million people still send and read SMS, placing it second in the list of the most SMS users.
Predictions are that by 2025, 6 billion people will be sending and receiving SMS, globally.
With these studies in mind, it is not hard to say that SMS surveying is the most effective method of gaining real insights, and R2win is your trusted & tested partner in the domain.